OUR CUSTOMERS

Our experienced sales representatives will never just hand you a random list of wines. Instead, we want to hear your story. We want to select wines that will be perfect for you and your concept — not something that sounds nice or the first thing you point your finger to on a list.

Before making a wine recommendation, we try to see things through your eyes. It is important to fully understand your vision as well as your needs — everyone on our team has experience in restaurants, bartending, waiting tables, managing or being the wine buyer — we have been in your shoes!

Here at Epiphany, all of our team members quickly respond to changes in the wine industry. We stay up to date with industry and market trends along with seasonality changes. With 150 years of combined experience, we know how to manage change and nurture it.

At Epiphany, we believe in the wineries that we represent and the customers we work with; therefore, we want everyone to succeed. We create customized marketing ideas and tools to build customer satisfaction and increase wine sales. Our goal is to help enhance your customers experience and provide solutions for success.

As a team, we choose the brands we represent carefully and intentionally. These decisions are made with your needs in mind and relationships we have nurtured. Each Epiphany winery partner becomes a vital part of our portfolio. Together we make every effort to fill customers’ requests.

We recognize the importance of a knowledgeable staff. Each wine has its unique characteristics and your staff must understand them in order to be confident in making recommendations to your customers. Our commitment is not only helping you find the wine you are looking for but to also train your staff.